One operational truth across every meter, network and vendor.
Multi-vendor AMI estates fail in the gaps between systems. smoc.cloud closes those gaps: one console for visibility, diagnosis, remote action and evidenced performance, without replacing a single platform you already run.
smoc.cloud does not replace your HES, MDMS, GIS or ADMS. It connects their operational information into one common layer. No replacement, no data migration, no vendor lock-in.
Estimate your avoided field-visit cost“smoc.cloud does not replace the systems that run your smart metering estate. It connects their operational information and provides a common layer from which the estate can be monitored, investigated and managed.”
One Console. Multiple Vendors. One Operational Model.
Create a consistent operational experience across different meter manufacturers, communications technologies, Head-End Systems and enterprise platforms.
As underlying technologies and suppliers change, smoc.cloud provides continuity in the operational processes used to manage the estate.
See the Complete Estate
Bring together smart meters, communications, HES, MDMS, GIS, ADMS, billing and operational systems into a common operational view.
- Meter estate visibility
- Communications and connectivity
- Meter readings and read success
- Network topology
- Integration health
- Operational dashboards
Understand What Is Going Wrong
Correlate information from multiple systems to help operators determine whether an issue originates with the meter, communications network, HES, upstream electricity network or another supporting system.
- Alerts and alarms
- Remote triage
- Connectivity status
- HES health
- GIS and ADMS context
- Data-quality monitoring
Turn Insight into Operational Action
Move from identifying an issue to taking controlled operational action without switching between multiple systems and vendor portals.
- On-demand meter reads
- Remote meter operations
- Triage cases
- Firmware and configuration campaigns
- Alert escalation
- Field work initiation
Measure and Improve Performance
Use operational KPIs, SLAs, trends and reporting to understand how the smart metering service is performing and identify opportunities for continuous improvement.
- KPI monitoring
- SLA compliance
- Read performance
- Connectivity performance
- Campaign success
- Operational reporting
One operational model across every system.
You can see the estate. Read completeness, comms availability, device status and network health across all vendors and head-end systems in one place, instead of logging into five separate tools.
You can understand why. Drill from a failing KPI to the actual cause: is it a comms path, a specific meter batch, a firmware version, a feeder, or a data-quality issue?
You can do something about it. Trigger re-reads, raise and triage incidents, dispatch field work, schedule firmware campaigns, and track the remediation through to closure.
You can prove and improve it. SLA attainment, KPI trends and operational reporting over time, so regulatory obligations and vendor commitments are evidenced rather than assumed.
What changes when operations converge.
Faster Fault Diagnosis
Bring operational context together without searching multiple platforms.
Fewer Avoidable Site Visits
Investigate and attempt remote resolution before progressing to field intervention.
Improved Estate Visibility
Understand meter, communications, integration and network conditions from one operational environment.
Better SLA Control
Connect operational performance to measurable KPIs and service levels.
Stronger Governance
Provide controlled access, operational workflows and auditable actions.
See Your Smart Metering Estate Differently
Discover how smoc.cloud can provide a common operational layer across your existing AMI and enterprise systems.